The Manager's Bridge Certificate in IT Service Management: A Guide for ITIL® V3 Exam Candidates
by Colin Rudd
ISBN 13: 9781906124205
Format: Paperback (236 pages) Publisher: British Computer Society Published: 01 Feb 2010
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ITIL Service Design
by Colin Rudd,Vernon Lloyd
ISBN 13: 9780113310470
Format: Paperback (345 pages) Publisher: TSO Published: 30 May 2007
ITIL V3 guide to software asset management
by Colin Rudd, Stationery Office
ISBN 13: 9780113311064
Format: Paperback (146 pages) Publisher: Stationery Office Published: 01 Jul 2009
ITIL V3 planning to implement service management: Handbook from the Official Publisher of ITIL
by Colin Rudd,Stationery Office
ISBN 13: 9780113311095
Format: Paperback (336 pages) Publisher: Stationery Office Published: 30 Oct 2010